Effective Date: 23.09.2024
At NordXM Oy ("Company", "we", "us", "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access or use our services, including our websites, applications, tools, and related services (collectively, the "Services"). It also outlines your rights and choices regarding your information. This Privacy Policy is designed to comply with relevant data protection laws, including the General Data Protection Regulation (GDPR).
By using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use the Services.
1. Information We Collect
We collect various types of information when you use our Services, including:
a. Information You Provide to Us: When you sign up for or use our Services, you may provide us with personal information such as:
- Name, email address, company name, job title, billing information, and other contact details.
- Any other information you choose to provide during communications with us or while using the Services.
b. Information We Collect Automatically: We automatically collect certain technical information when you interact with our Services, such as:
- IP addresses, device identifiers, browser types, operating systems, usage data, and other information through cookies and similar technologies.
- We may use this data to enhance security, improve user experience, and analyze trends.
c. Information from Third Parties: We may obtain information about you from third-party service providers, business partners, or public databases. This information will be processed in accordance with the privacy policies of those third parties.
2. How We Use Your Information
We process your personal data based on legitimate interests or as necessary to fulfill contractual obligations. Specifically, we may use your information for the following purposes:
- To provide, maintain, and improve our Services.
- To communicate with you, including responding to inquiries or sending updates.
- To personalize your experience by tailoring the Services to your preferences.
- To analyze trends and monitor the usage of our platform.
- To ensure security and detect or prevent fraudulent activities.
- To comply with legal obligations, including responding to lawful requests from public authorities or courts.
3. Legal Bases for Processing
We rely on the following legal bases for processing your personal data:
- Contractual Necessity: When processing is necessary to provide the Services you have requested.
- Legitimate Interests: For activities such as improving our Services and protecting our business against fraud.
- Legal Obligations: When we are required to process your data for compliance with applicable laws.
4. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
- With Service Providers: We share your information with trusted third-party service providers who assist us in providing and maintaining the Services. These third parties are contractually obligated to protect your data.
- With Business Partners: In cases where we partner with other businesses to offer Services, we may share information necessary to facilitate the delivery of those Services.
- Legal Compliance and Protection: We may disclose your data to government authorities or third parties when required by law or to protect our rights, safety, or the integrity of our business.
- Corporate Transactions: If we undergo a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
5. International Data Transfers
As part of our global business operations, your personal information may be transferred to and processed in countries outside of the European Economic Area (EEA). These countries may have different levels of data protection. When transferring personal data outside the EEA, we will implement appropriate safeguards, such as Standard Contractual Clauses, to ensure that your data is adequately protected.
By using our Services, you consent to the transfer of your personal data to these jurisdictions.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When we no longer need your information, we will securely delete or anonymize it in accordance with applicable laws.
7. Security Measures
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of electronic storage or transmission over the internet is entirely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
You acknowledge that any transmission of data over the internet is at your own risk, and we disclaim liability for breaches that are beyond our reasonable control.
8. Your Rights and Choices
You have certain rights regarding your personal information under applicable data protection laws, including:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to correct or update inaccurate information.
- Right to Erasure: You may request the deletion of your data, subject to certain conditions.
- Right to Restriction: You can request that we limit the processing of your data.
- Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
- Right to Object: You may object to the processing of your data based on legitimate interests.
To exercise these rights, please contact us at the contact information provided below. We will respond to your request in accordance with applicable law.
9. Children's Privacy
Our Services are not intended for children under the age of 18, and we do not knowingly collect personal data from minors. If we learn that a child under 18 has provided us with personal information, we will promptly take steps to delete such information.
10. Limitation of Liability
To the maximum extent permitted by law, NordXM Oy shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of data, loss of revenue, or loss of business opportunities, arising out of or related to your use of the Services, even if we have been advised of the possibility of such damages.
In no event shall NordXM Oy's total aggregate liability, whether in contract, tort (including negligence), or otherwise, exceed the greater of €1,000 or the total fees you have paid to us for the Services in the twelve (12) months immediately preceding the event giving rise to the claim, whichever is lower.
11. Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info[at]nordxm.com